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"Ham's Body Shop" wants you to be well informed about everything
you need to know before you begin the repair process. If you have
any questions after reading this, please click on our 'Contact Us'
page. We're here to earn your trust and respect.
your policy has an "Appraisal Clause" whereby an independent appraiser can be help resolve
the matter.
help resolve the matter.
Our shop stands ready to assist you in any of these
matters. We will work closely with you to minimize your
inconvenience and maximize your satisfaction.
This we pledge to you
you need to know before you begin the repair process. If you have
any questions after reading this, please click on our 'Contact Us'
page. We're here to earn your trust and respect.
 | Your insurance company wants your vehicle properly repaired and you to be completely | |
| satisfied with their claim service. You have specific rights and obligations that you should be aware of. |
your policy has an "Appraisal Clause" whereby an independent appraiser can be help resolve
the matter.
help resolve the matter.
| You are not required by law to get more than ONE estimate. |
| You may have the shop of YOUR CHOICE make the repairs. You are not required to | |
| use a shop selected by a claims adjuster. However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing them. |
| Only you, the owner, can authorize repairs on your vehicle. |
| Repair estimates will vary. A lower estimate may not include necessary things such as | |
| front or rear wheel alignments, re-aiming your headlamps, etc. It's your car, make sure it's repaired to your satisfaction. |
| Sign releases only when the repairs have been completed to your satisfaction. |
| The vehicle is being repaired for YOU, the owner. You will be required to pay for the | |
| repairs upon completion. To avoid delays, it will be up to you to secure payment from your insurance company along with any necessary endorsements from lien holders. There are exceptions to this however. If the shop is a direct repair facility or works closely with your insurance company, the repair shop will be able to assist you in obtaining payment. |
Our shop stands ready to assist you in any of these
matters. We will work closely with you to minimize your
inconvenience and maximize your satisfaction.
This we pledge to you
FACTS YOU SHOULD KNOW
